FAQ


Q. How Much Hair Do I Need?

A :It all depends on the length of hair your getting. If your getting 10-16 inch 2 bundles will be enough. If you're getting 18-26 inch 3 bundles will be enough. 28-30 inch you'll need 4 or more bundles. If you like your hair very full then just had an extra bundle to your head. 

 

Q. What type of hair care products should I use?

A : Treat this hair just as if it was your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners. You can also use products like gel and hair spray to keep the curls in place, but make sure to wash your hair and not leave in these products in for a long time.

 

Q. Why are my hair extensions getting tangled? 

A: Your Hair Extensions can tangle due to being to dryness, oil & dirt build-up, salt-water, chlorine and not combin(wide tooth comb) out your hair daily. Make sure to wash & condition your hair at least once a week. Use hydrating drops or consult your stylist for more help.

 

Q. How long does it last? 

A : This hair last for at least a year. It last a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer. Many people prefer 100% Brazilian hair because it is beautiful and unprocessed which makes it last longer than any other kind of hair.

Thank you for your time and support!



Q:  What is virgin hair?

A: Virgin hair is hair that is unprocessed and has not been dyed, bleached, straightened, or chemically altered in any way.

Q: How much hair comes in "Keep It Cute" Bundle?

A: Each bundle of Hair weighs 4oz.

 Q:What colors does your hair come in?

A: Our bundles come in natural colors ranging from dark brown and natural black, some bundles may have natural highlights. Most of our bundles are a dark brown/black. We can not guarantee you a specific color. Normally if the hair doesn’t match your natural hair, we opt that you dye it to match correctly.

Q: Shipping Information?

A: We ship orders using USPS. Payment Processing takes 5-10 business days (excluding holidays and weekends) before shipping due to cleaning hair and getting it ready to be shipped out.  

Please be sure that your address and order is correct. Most orders are shipped within 24 hours once your payment has been received. Delivery of your order ranges from 2-3 days based on your location. Remember that we CAN NOT GUARANTEE receiving dates on your hair. We strongly encourage you to not make your hair appointments until you have received your hair. If you have plans (i.e. birthday, vacation or event) please order your hair in advance to make sure you will receive it in time and not at the last minute.  

Shipping confirmation and tracking is available via email (whatever email you have registered your PayPal account with) as soon as your order ships.